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At Legacy Trust, we talk a lot about ‘answers for life.’ But what does that mean?

It means we’re here to give our clients the confidence they need through life transitions that are filled with uniquely delicate questions, served through a trusted and local-to-West Michigan lens. Is my retirement plan strong enough? How do I approach selling my business? Should I establish a family trust? How can I ensure my family is taken care of when I’m gone? And what’s more: what do I want my lasting legacy to truly be, for my loved ones?

At Legacy Trust, we are resolute in our local pride and independence. As a chartered trust bank, we are held to the highest standards of fiduciary responsibility, compliance and governance by a truly local board of directors. To this day, the entire management team and Board of Directors reside in West Michigan, ensuring decisions are made locally and never handed down by remote corporate officers. For you, that means our unbiased advice is truly personal, professional, and immediate.

Our institution is proud to be led by President and CEO Tracey Hornbeck. Tracey is responsible for all aspects of business, from strategic planning and profitability, to employee and client engagement. Tracey has long been building a legacy all her own, serving at Old Kent Bank – later Fifth Third Bank – most recently serving as Regional Chief Financial Officer and Senior Vice President with financial oversight for a multi-state region of more than $16 billion in assets and over 3,000 employees. Tracey’s achievements have earned her recognition as a Top Woman in Finance, Regional Thought Leader, YWCA Women of Achievement, Inforum Inner Circle Leader, and 40 Under 40 by the Grand Rapids Business Journal. She was also named as a GRBJ Top 200 Business leader in West Michigan during its inaugural year in 2019 and again in 2020. Truly living Legacy Trust values, she is committed to the West Michigan community through her service on a number of boards including John Ball Zoo as Board Chair, WMCAT as Board Secretary, and the Grand Rapids Symphony as Board Treasurer. Tracey is generous with her time and has a passion for mentoring others, particularly through career transitions. She resides in Ada with her husband and three teenage boys. During her free time, she likes to fish and walk her two dogs.

Legacy Trust and Your Right to Financial Privacy

At Legacy Trust we have established policies and practices that respect the financial privacy of all individuals who use our trust company. We believe it is critical to comply with the laws and regulations designed to secure your financial privacy. Your relationship with us as our client is very important to us, and we want you to understand our policies and practices about handling your information.

This Policy applies to you – This Policy applies to our relationships with individual clients who inquire about or obtain products or services from us for personal, family and household purposes.

Strict security measures – We take the security of information very seriously. We have established security standards and procedures to prevent access to client information. We maintain physical, electronic and procedural safeguards to guard client information.

Limited employee access – We have established procedures to limit employee access to information to only those employees with a business reason for accessing such information. We educate our employees about the importance of confidentiality and client privacy. We take appropriate disciplinary measures to enforce employee responsibilities regarding client information.

Why we collect information – We collect information about you to:

  • accurately identify you;
  • protect and administer your records, accounts and funds;
  • help us design or improve our products and services;
  • understand your financial needs;
  • save you time when you apply for new products and services; offer you quality products and services; and comply with certain laws and regulations;

We collect information – We collect and maintain your personal information so that we can provide investment management and other services to you. The types and categories of information that we collect and maintain about you include:

  • Information we receive from you to open an account or provide investment advice or other services to you (such as your home address, social security number, telephone, financial information and investment objectives).
  • Information that we generate to service your account or from our transactions with you (such as account statements and other financial information).
  • Information on your transactions with nonaffiliated third parties.

We have established procedures so that the financial information we collect is accurate, current and complete. We are committed to work with you to promptly correct any inaccurate information.

Our selective sharing of information – In order for us to provide investment management and other services to you, we do disclose your personal information in very limited instances, which include:

  • Disclosures to nonaffiliated companies as permitted by law, including those who help us service your account (such as providing account information to brokers and custodians).
  • Other limited disclosures as permitted by law, for example, required reports to government entities.

We do not share your information with third parties for marketing purposes. We do not sell your information.

Former clients – If you end your relationship with us, we will continue to adhere to the privacy policies and practices described in this notice.


Important Information About Procedures For Opening A New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

We apologize for any inconvenience this may cause; however, federal law prohibits us from waiving these requirements.

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